How SM Systems handles your data.

If you submit a review request through this website, we may collect your name, business name, email address, website, and the information you provide about where your business is losing time or money.

We may also collect limited technical information such as browser, device, and usage data when you visit the site.

We use your information to respond to your enquiry, review your current setup, arrange calls, and discuss whether SM Systems is a good fit for your business.

We may also use submitted information to operate, secure, and improve the website and our internal processes.

Where you contact us about a review or potential work, our main lawful basis is taking steps at your request before entering into a contract.

We may also process some data where it is necessary for our legitimate interests, such as running the website, preventing misuse, and improving our services.

We only share data where necessary to run the website or respond to your enquiry. This may include website hosting, email delivery, analytics, and technical service providers.

We do not sell your personal data.

We keep enquiry data only for as long as necessary to respond, follow up, maintain business records, or meet legal and operational requirements.

If we no longer need the information, we will delete it or anonymise it.

Depending on your circumstances, you may have the right to request access to your personal data, ask for it to be corrected, erased, restricted, or object to certain processing.

You may also have the right to lodge a complaint with the UK Information Commissioner's Office if you believe your data has been handled improperly.

This website may use basic analytics or similar technologies to understand usage and improve performance. If we add non-essential cookies in future, we will update this notice and handle consent appropriately.

We may update this Privacy Policy from time to time. The latest version will always appear on this page.

Effective date: 2 April 2026.